Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
The Surgery will be closed from 1.30 pm to 4.30 pm on Thursday 15th June 2017 for mandatory staff training.
If you require urgent medical attention or advice and cannot wait until the practice opens, please phone the NHS 111 service. Calls to 111 are free from landlines or mobile phones (although the mobile will require a minimum of 1p credit to be in place).
On Saturdays and Sundays - THE BOSCOMBE AND SPRINGBOURNE WALK IN CENTRE is happy to see patients no matter where they are registered. It is open from 8.00 am until 7.30 pm and patients can simply turn up on the day to see either a GP or Nurse Prescriber. The address is 66-68 Palmerston Road, Boscombe. Please note that this is a walk-in service and patients will be seen on a first come, first served basis; there are no pre-bookable appointments.
REMEMBER - Local Pharmacists are often able to give you appropriate medical advice.
999 should still be used in an emergency.
IF YOU NEED URGENT MEDICAL HELP WHEN WE ARE CLOSED, PLEASE PHONE 111 FOR ADVICE
PLEASE ALLOW 2 WORKING DAYS FOR BOTH REPEAT PRESCRIPTIONS AND MEDICAL CERTIFICATES AND REMEMBER TO TAKE WEEKENDS AND BANK HOLIDAYS INTO ACCOUNT.
Patients on long-term medication can order a repeat prescription in a number of ways:
To maintain quality prescribing we will not accept telephone requests.
Your prescription can be collected from one of the local pharmacies if you have made arrangements with them and have let us know. Please anticipate your next repeat prescription and allow us time to process it before coming to collect it.
Please do not telephone the surgery to enquire if your repeat prescription has been processed. If you come back at the right time it will be ready for you.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please note that ordering your prescription more than 2 weeks in advance of when it is due will result in request being rejected. If there is a reason for early ordering please specify.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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