Please allow 3 working days for both repeat prescriptions and medical certificates and remember to take weekends and bank holidays into account.
Please note that ordering your prescription more than 2 weeks in advance of when it is due will result in request being rejected. If there is a reason for early ordering please specify.
Patients on long-term medication can order a repeat prescription in a number of ways:
- By hand/post - using the re-order form printed on the right hand side of your prescription. Tick the items required and place in the repeat prescription box in the lobby of the medical centre or send by post. It will be returned by post if a stamped addressed envelope is provided.
- By email - to prescription.jfmc@dorsetgp.nhs.uk
- Online – through Systmonline. New users are required to complete a simple registration.
To maintain quality prescribing we will not accept telephone requests.
Collections
Your prescription can be collected from one of the local pharmacies if you have made arrangements with them and have let us know. Please anticipate your next repeat prescription and allow us time to process it before coming to collect it.
Please do not telephone the surgery to enquire if your repeat prescription has been processed. If you come back at the right time it will be ready for you.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
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Prescriptions Charges and Exemptions
Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Details of the current charges
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website