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The way that you can access services is changing from 1st June 2021. Posted or Updated on 8 Mar 2022

The James Fisher Medical Centre has kept its doors open with patients seen face to face every working day of the pandemic. In addition, we have worked weekends and Bank Holidays to provide the Covid Vaccination Clinics. Your messages of support have meant a great deal to morale in every corner of the Practice during a time of constant adaptation.

Our planned changes are based on recommendations from our advisory bodies, alongside our desire to provide a safe service, which is sustainable for all our staff, and which can be fairly accessed by all. We will retain any precautions that we deem necessary to protect our more vulnerable patients for as long as is needed.

The System From June 1st 2021:

  • ROUTINE TELEPHONE appointments can be booked with the GP of your choice
  • Face-to-face appointments with a GP or other suitably qualified professional might be arranged following a phone contact with a GP and will be prioritised on clinical need.
  • SAME DAY problems that GENUINELY CANNOT WAIT will be managed by an emergency doctor and should be called in between 8am and 11am
  • E-consult will be accessible during reasonable hours and will result in brief advice only. In fairness to all patients it should not be used as a shortcut into the appointment system.

We ask that you carefully consider whether your problem warrants discussion with a GP and in what timescale. GP contacts are up 25% on figures 2 years ago and the promised extra GP numbers to meet demand have not materialised, meaning that our service is more stretched than ever.

Please consider other avenues to seek help alongside our own, including the NHS website, local pharmacies and MSK Dorset. Whilst many problems can be self-limiting we actively encourage your contact if symptoms are of significant concern.

Many thanks for helping us to provide a safe and sustainable primary care service.

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