Please telephone 01202 522622 (option 1) for all enquiries about appointments.
The lines are open between 08:00 and 18:00 (closed for lunch 12:30 - 14:00). Please note the line is very busy between 08:00 and 10:00 so you may wish to try to avoid these times if you wish to get through more easily.
The standard appointment time with a doctor or nurse is 10 minutes. Please let us know when you are booking the appointment if you think you may need a longer time.
Minor operations and coil fittings need to be discussed and agreed with the doctor before they are booked, so please book a normal appointment with your doctor to discuss these types of problems.
Urgent Consultations (initially by phone)
Each day from 08:00 until 11:00 there is a telephone triage system in place. This service is for those patients who have a medical problem that cannot wait for a routine appointment. Please call the surgery and leave your details and the duty doctor will call you back to discuss the problem. If an examination is required you will be asked to attend the surgery at a given appointment time.
Patients that have chronic / on-going problems are encouraged to make appointments with their own doctor or nurse to provide continuity of care
If your problem does not require you to be examined, you may prefer to book a telephone consultation. All doctors have these appointments available on a daily basis.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.